Privacy Policy

Effective Date: 12/05/2026
Last Updated: 14/05/2026

Welcome to D’Noré Brands.
Your privacy is important to us. This Privacy Policy explains how D’Noré Brands (“Company”, “we”, “our”, “us”) collects, uses, stores, protects, and shares your information when you use our website, products, and services.

This Privacy Policy is designed in accordance with:

  • The Digital Personal Data Protection Act, 2023 (India)
  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • RBI and payment gateway compliance requirements
  • Applicable consumer protection and ecommerce regulations in India

By accessing or using this website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • PIN code
  • Account login information

B. Payment Information

Payments made on our website are securely processed through third-party payment gateways such as:

We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers. Payment data is encrypted and processed directly by certified payment partners.

C. Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage behavior
  • Cookies and analytics data

D. Marketing & Communication Data

  • Preferences
  • Survey responses
  • Customer support interactions
  • WhatsApp or social media communications

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and delivering orders
  • Providing customer support
  • Managing payments and refunds
  • Sending order updates
  • Improving website performance and user experience
  • Fraud prevention and security monitoring
  • Marketing communications (only where permitted)
  • Legal and regulatory compliance

We process personal data only for lawful purposes and only to the extent necessary for operating our business.


3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality
  • Analyze traffic and behavior
  • Personalize content
  • Run advertising campaigns
  • Measure marketing performance

You can disable cookies through your browser settings. However, some website functions may not operate properly afterward.


4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Payment gateway providers
  • Logistics and courier partners
  • Marketing and analytics providers
  • IT and hosting service providers
  • Government authorities when legally required

All third-party partners are expected to maintain appropriate confidentiality and security standards.


5. Data Protection & Security

We implement reasonable security practices and procedures to protect your information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

While we take commercially reasonable security measures, no online transmission or storage system can be guaranteed to be completely secure.


6. Payment Security

All payment transactions are encrypted and processed through secure PCI-DSS compliant payment gateways.

We do not directly collect or store:

  • Card numbers
  • CVV details
  • UPI PINs
  • Banking passwords

Refunds, failed payments, and payment disputes are handled in accordance with the policies of our payment gateway partners and applicable RBI guidelines.


7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, contact us using the details provided below.


8. Data Retention

We retain personal information only for as long as necessary:

  • To fulfill orders
  • For legal, tax, and accounting obligations
  • For dispute resolution
  • For fraud prevention and compliance purposes

9. Third-Party Services

Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of such third parties separately.


10. Children’s Privacy

Our products and services are not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal updates
  • Operational changes
  • Technology upgrades
  • Business requirements

Updated versions will be posted on this page with the revised effective date.


12. Contact Information

For any privacy-related concerns, questions, or requests, please contact:

D’Noré Brands
Website: D’Noré Brands
Email: [Insert Official Email]
Phone: [Insert Phone Number]
Address: [Insert Registered Business Address]


13. Consent

By using this website, you:

  • Consent to the collection and use of information as described in this Privacy Policy
  • Confirm that the information provided by you is accurate
  • Agree to our website terms and applicable policies